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    Questions and Answers for Consumers


    Who is MortgageByInternet.com?
    MortgageByInternet.com is a division of North American Savings Bank a Federal Savings Bank located in the greater Kansas City Missouri area. North American Savings Bank (NASB) was founded in 1927 on the principles of strength and security. Today we are one of the largest locally based savings institutions in the Kansas City Metro area, with nine Deposit Branches, nine Residential Lending Offices and two Construction Lending Offices located throughout the area. North American offers the kind of full service banking that only a big financial institution can provide while maintaining the personal services of a small community bank. Our strength equates to your savings.

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    How does MortgageByInternet.com continuously offer such low rates?
    We are not bound to just one 'company' rate. We shop our investors daily for the best rate for each program we offer and pass the savings on to the borrower. Most lenders try to make as much money as possible off every transaction. We do not; we have chosen to make our money in the volume of loans that we make. If you are shopping other lenders, ask them how they make their money!

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    How Does MortgageByInternet.com offer loans ‘long distance?’
    We use Title, appraisal and survey companies local to your area. Thus, when applicable, you may choose the company which serves you best. Since we require very little loan documentation, everything can be done via overnight courier. The companies listed above generally use the Internet to deliver documents. You will sign your final documents at a local closing entity, in most cases, close to your home.

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    I have just locked my loan, why can’t I relock at another rate?
    To get you the low rate you got when you locked, we reserved those funds for YOU ALONE and we cannot re-allocate the funds to another borrower. We have to act in good faith with our investors and we would ask that you do the same so we can continue to offer the best rates possible.

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    My realtor says that I should use a local lender.
    Generally realtors will refer you to lenders that they are comfortable with. That is fine, but are you sure that you are getting the best deal possible? If their lender feels that you are a ‘sure thing’ because of the referral, are they doing the best they can for YOU? At MortgageByInternet.com what you see is what you get!

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    Other companies say they have reduced documentation Loans.
    Because of the way that we underwrite loans, we require the least amount of information possible.

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    Why should I use MortgageByInternet.com instead of my local Bank?
    In short, SERVICE. Making mortgages is all we do. We are not looking for a ‘one shot’ relationship, we hope that you will come back to us for your future needs and refer us to people you care about.

    I really want to own my own home, but I'm not sure I can afford it. Where do I start?
    Lots of people don't even consider buying a home because they're afraid they can't afford it. But for most people, home ownership is within reach - especially with some of the special programs for first-time home buyers. In fact, for many, home ownership is as affordable as renting - in some cases even more affordable.
    The best place to start is with a mortgage lender affiliated with the Mortgage Bankers Association of America; a lender can help you explore all the options of home ownership.

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    How do I know how much house I can afford?
    Before you start looking at homes, you need to have some idea of what you can afford. As a general guide, you can purchase a home with a value of two or three times your annual household income, depending on your savings and debts. However, you may be able to take advantage of special loan programs for first time buyers to purchase a home with a higher value.

    If you'd like to know exactly how much you can afford, talk to a mortgage lender. If you're working with a Realtor¨, he or she can help you with this, too.

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    When should I talk to a mortgage lender?
    The short answer: when you start thinking about buying a home. It's true you can't actually apply for a mortgage until you've chosen your home and signed a contract to buy it. But you shouldn't wait until then to start talking with a mortgage lender.

    Any reputable mortgage lender will be happy to help you as you look for a home. The lender will work with you to determine how much house you can afford, help steer you to special mortgages for first time home buyers, and perhaps make suggestions that could make it easier to get the best mortgage for you.

    Another advantage: you'll already have a good relationship with a lender when it comes time to apply for your mortgage.

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    How do I choose a mortgage lender?
    When most people think about choosing a mortgage lender, they think about finding the lowest rate. Period.

    Of course, financial considerations are important to every home buyer, and you certainly should consider the different rates lenders in your area offer on comparable loans. But you also want a lender you can trust, and someone you can work with effectively. So don't let rates be your only criterion. Here's the process we recommend:

    • Build a list of lenders. Talk to people you know who have bought or refinanced a home recently. Check the newspaper's real estate or business section. Or just look in the yellow pages under "Mortgages."
    • Talk to a loan officer. Call or visit the lenders on your list. Get a feel for what it will be like to work with them, and how they approach your needs. If you're still uncertain, ask for references -- recent home buyers like yourself -- and talk to them.
    • Compare rates for similar loans. Among the things you'll want to discuss with prospective lenders are the rates they offer on mortgages. But when comparing rates between lenders, be sure the rates are for comparable loans -- and remember to include fees and other costs so you're really comparing apples to apples.

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    Aren't there really just two kinds of mortgages: fixed and adjustable rate?
    You could say that, because all mortgages fall into one of these two categories -- that is, the interest rate you pay is either the same (fixed) for the life of the mortgage, or it can change (adjust) over the life of the mortgage.

    Fixed-Rate Mortgages
    With this type of mortgage your monthly payments for interest and principal never change. Property taxes and homeowners insurance may increase, but generally your monthly payments will be very stable.

    Fixed-rate mortgages are available for 30 years, 20 years, 15 years and even 10 years. There are also "bi-weekly" mortgages, which shorten the loan by calling for half the monthly payment every two weeks. (Since there are 52 weeks in a year, you make 26 payments, or 13 "months" worth, every year.)

    Adjustable-Rate Mortgages (ARMS)
    These loans generally begin with an interest rate that is 2-3 percent below a comparable fixed rate mortgage, and could allow you to buy a more expensive home.

    However, the interest rate changes at specified intervals ( for example, every year) depending on changing market conditions; if interest rates go up, your monthly mortgage payment will go up, too. However, if rates go down, your mortgage payment will drop also.

    There are also mortgages that combine aspects of fixed and adjustable rate mortgages - starting at a low fixed-rate for seven to ten years, for example, then adjusting to market conditions. Ask your mortgage lender about these and other special kinds of mortgages that fit your specific financial situation.

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    How do I know which type of mortgage is best for me?
    There isn't a single, simple answer to this question. The right type of mortgage for you depends on many different factors:

    Your current financial picture;

    How you expect your finances to change;

    How long you intend to keep your house;

    And how comfortable you are with your mortgage payment changing from time to time.

    For example, a 15-year fixed-rate mortgage can save you many thousands of dollars in interest payments over the life of the loan, but your monthly payments will be higher. And an adjustable rate mortgage may get you started with a lower monthly payment than a fixed-rate mortgage -- but your payments could get higher when the interest rate changes.

    The best way to find the "right" answer is to discuss your finances, your plans and financial prospects, and your preferences frankly with a mortgage lender.

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    Do they really need to know everything about me for the application?
    It may seem that way -- but actually all your mortgage lender needs to know about you is your employment and finances, and information about the home your buying.

    However, you will need to provide quite a few details about these topics, and your application process will go much more smoothly if you're prepared. Be sure to ask your mortgage lender what information you'll need to complete your application.

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    How much will my credit history affect my ability to get a mortgage?
    Many home buyers are very worried about this issue. We've even heard one story that an applicant was denied a mortgage because he had returned a rented videotape late!

    Of course, that could never happen. And most people don't need to worry about the effects of their credit history. However, you can be better prepared if you get a copy of your credit report to review before you apply for your mortgage. That way, if there are any errors you can take steps to correct them before you make your application.

    If you have had credit problems, be prepared to discuss them honestly with your mortgage lender -- and come to your application meeting with a written explanation. Responsible mortgage lenders know there can be legitimate reasons for credit problems, such as unemployment, illness or other financial difficulties. If you had a problem that's been corrected, and your payments have been on time for a year or more, your credit will probably be considered satisfactory.

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    How much will I need for the down payment?
    It's probably less than you think. Many first-time buyers are surprised to learn there's no set answer to this question. Generally, though, your down payment can be anywhere from three to twenty percent of the home's value. Down payments can be lower for some special, first-time buyer loans, and veterans or those on active military service can obtain loans with no down payment at all.

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    What does my mortgage payment include?
    For most homeowners, the monthly mortgage payments include three separate parts: a payment on the principal of the loan (that is, the amount borrowed); a payment on the interest; and payments into a special account (called an escrow account) that your lender maintains to pay for things like hazard insurance and property taxes. These elements are called P.I.T.I. (Principal-Interest-Taxes-Insurance).

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    What happens after I've applied - and how long will it take?
    Your lender will begin the work of verifying all the information you've provided. This process can take anywhere from one to six weeks, depending on the type of mortgage your choose, whether you're buying a home outside your local community, and other factors.

    Within three business days after your application, the lender must give you an estimate of your closing costs. (The closing is the actual settlement of your loan.) You'll also get a statement that shows your estimated monthly payment, the cost of your finance charges, and other facts about your mortgage.

    For many home buyers, this waiting period can be nerve-wracking. So stay in touch with your mortgage lender, be prepared to answer any questions that might come up -- and remember that mortgage lenders are in the business of making loans, not denying them.

    Some home buyers find the closing process to be one of the most intimidating aspects of buying a home because it's so unfamiliar. Ask your mortgage lender what to expect at your closing.

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    If I have additional questions not answered on this page how do I contact you?
    You can reach us by using our questions form or you can e-mail us at Info@MortgageByInternet.com and if you need immediate assistance give us a call at 1-866-600-4900 during business hours CST.

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    North American Savings Bank
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    Grandview, MO 64030
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